As with any efficient heating system it is important that your air source or ground source heat pump system is checked and serviced on a regular basis. We have a team of dedicated, manufacturer trained and accredited service engineers who can check your system over, adjust it for optimum performance and carry out a comprehensive service.

Why might I have my heat pump system checked and serviced?
  • Your system has not been serviced since it was installed (it should be serviced annually).
  • You are unsure how to operate the heat pump or change the system’s settings
  • You have some concerns about the original installation and unsure if it’s installed correctly.
  • You have concerns that the equipment is working effectively and efficiently
  • Running costs of the heat pump seem to be too high
  • Your heat pump error code (such as NIBE 294, or 220 EB101 (E:40))
  • You receive the Renewable Heat Incentive (RHI) and as part of they scheme you are required to have your heat pump systems serviced annually.

 

Depending on your installation, your annual heat pump service can include:
  • Cleaning the magnetic filter (if fitted) and inline strainer
  • Inspecting the outdoor unit for signs of damage
  • Checking glycol concentration (if appropriate)
  • Clean and straighten bent fins on evaporator (if accessible and possible)
  • Checking the operation of the diverter valve
  • Ensuring air flow is not impeded by debris and vegetation
  • Check and clean fan blades (if necessary)
  • Check condensate drain point
  • Check the unit responds to room and cylinder thermostat operation
  • Check integrity of pipework
  • Check and recharge expansion vessels (only if fitted with local isolation to do so)
  • Check and test Pressure Relief Valves (PRV) –  Because pressure relief valves are designed to open automatically to relieve pressure in your system and then close, they may be able to open and close multiple times during normal operation and testing. However, when a valve opens, debris may get into the valve seat and prevent the valve from closing properly. If the leakage exceeds the original settings, you may need to replace the valve.  If the valve has not been tested before, or for some time this increases the likelihood of it leaking after it has been tested.
  • Provide a report of our findings and recommendations
Arrange your annual heat pump service.

Eco Installer services heat pumps in Cambridge, Newmarket, Ely, Milton, Histon, Fen Ditton, Fen Drayton, Wisbech, Barrington, Ramsey, Chatteris, Mildenhall, Lakenheath, Fordham, Manea, Burwell, Soham, Littleport, Diss, Bury St. Edmunds and neighbouring towns and villages.

We service the following brands of heat pumps:

Please give us a call on 01353 669000 or email service@ecoinstaller.co.uk for more specific information and to arrange your service call.